Welcome to The Debt Collection Drill

Moss & Barnett is pleased to present The Debt Collection Drill. The podcast featuring Moss & Barnett Shareholders John Rossman and Mike Poncin providing sage tips for improving collections and compliance.


Should Debt Collectors Email Consumers?

The issue of whether debt collectors may email consumers is finally being given serious consideration by regulators.  A prescient article written by Rozanne Andersen in 2011 is the most comprehensive document on the topic of debt collection emails.  New York regulators took the next step ...

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What Collectors Really Need to Know About the CFPB’s Proposed Rules

On July 28, 2016, the CFPB released an outline of its proposed rules regarding debt collection.  The outline is the next step in the first ever rulemaking in the nearly 40 year history of the FDCPA.  Attorneys John Rossman and Mike Poncin examine some of ...

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FDCPA Victory in Class Action Letter Case:What It Means for the Industry

Debt collection letters continue provide an expansive target for FDCPA and related lawsuits due to the panoply of Federal and State disclosure requirements for such letters. Further, the Court cases interpreting these requirements are in constant flux and new decisions sometimes contradict previous rulings. In ...

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Do Consumers Need to Show Concrete Injury to Sue Debt Collectors?

The Supreme Court decision in Spokeo v. Robins was expected to provide clarity to debt industry defendants facing FDCPA and related consumer lawsuits where the Plaintiffs’ allege no actual harm.   Unfortunately, the case did little to specify exactly what type of “concrete” harm a consumer ...

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Appellate Courts Hold Typical Collection Letters Violate FDCPA

Debt collectors and consumer advocates agree that collection letters do little (if anything) to truly inform consumers about their indebtedness. Very few consumers actually read collection letters. Further, the verbiage that debt collectors are required by law to include in each collection letter is so ...

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Get Sued If You Do . . . Get Sued If You Don’t: The Debt Collectors’ Conundrum

The interpretation of certain provisions of the FDCPA by consumer attorneys, Courts and regulators contain a number of “Catch-22” scenarios where a debt collector is potentially subject to lawsuits and regulatory actions regardless of what the collector does. The latest iteration of this conundrum for debt ...

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